Southern California builder earns top honor for Overall Purchase and Ownership Experience at the 31st Annual Homebuyers’ Choice Awards, marking 11 total wins based on verified homeowner feedback.
SEAL BEACH, CA / ACCESS Newswire / May 13, 2026 / Olson Homes has been named the #1 homebuilder in North America for overall purchase and ownership experience at the 31st Annual Homebuyers’ Choice Awards, presented by Zonda. The recognition marks the seventh consecutive year Olson Homes has ranked #1 and the 11th time overall receiving this distinction, based on verified homeowner comments measuring the first-year homebuyer experience from home purchase through first-year ownership.
Unlike many industry awards, the Homebuyers’ Choice Awards are based entirely on verified homeowner feedback. Rankings are determined through more than 210,000 surveys collected via TrustBuilderCX, powered by Eliant, representing insights from over 250 major homebuilders nationwide. This comprehensive survey questionnaire evaluates the homeowner experience at multiple points in time, including move-in, mid-year, and year-end.
“At Olson Homes, everything we do starts with our commitment to the customer,” said Scott Laurie, President and CEO of Olson Homes. “What makes this recognition especially meaningful is that it reflects the voices of our homeowners at every stage of their journey. Earning this distinction for the seventh consecutive year speaks to the quality, care, and dedication our team brings to every home we build.”
The Overall Purchase and Ownership Experience award evaluates performance across the full lifecycle of homeownership, including sales, communication, construction quality, and long-term support. It provides a clear, data-driven measure of customer satisfaction over time.
At Olson Homes, buying a home is more than a transaction. It is an experience shaped by thoughtful design, clear communication, and a commitment to delivering value well beyond the day a homeowner moves in.
That commitment is driven by listening. Insights gathered through TrustBuilderCX help inform continuous improvements across the organization. In addition to survey data, Olson Homes also engages directly with homeowners through conversations and focus groups. These discussions create opportunities to better understand what worked well, what could be improved, and how the experience can continue to evolve.
Those insights are carried forward into future communities, helping refine the homebuying process and ensuring that each new neighborhood reflects the needs and expectations of the people who live there.
That commitment to listening also extends beyond homeowners. Olson Homes works closely with cities and local leaders to better understand the evolving needs of residents when planning and developing new communities.
In partnership with the Rose Institute of State and Local Government at Claremont McKenna College, Olson Homes hosts an annual Housing Symposium that brings together representatives from cities, industry leaders, and housing experts to discuss the challenges and opportunities shaping California’s housing landscape. The next Housing Symposium is scheduled for June 25, continuing Olson Homes’ commitment to collaboration and thoughtful, community-focused development.
“These awards matter because they come directly from our most important customers, our homeowners,” Laurie added. “Their feedback helps guide our approach and reinforces our commitment to delivering an experience that truly stands apart.”
For prospective buyers, Olson Homes’ continued #1 ranking offers a clear advantage. It signals a proven track record of homeowner satisfaction, a consistent and reliable experience from purchase through long-term ownership, and a customer-first approach grounded in real, measurable feedback.
As the housing market continues to evolve, Olson Homes remains focused on building on this momentum by continuing to listen, adapt, and deliver an experience that homeowners can trust.
About Olson Homes
Founded with a passion for thoughtful design and community-focused development, Olson Homes has been building high-quality, attainably priced new homes in walkable, urban-inspired neighborhoods across Southern California for over 38 years. Renowned for its customer-centric approach, Olson has become an eleven-time winner of the Homebuyers’ Choice Award for Overall Purchase & Ownership Experience-one of the highest honors in homebuyer satisfaction. With a commitment to personalized service, energy-efficient construction, and lasting value, Olson Homes continues to help homeowners find more than just a house-they find a place to truly call home.
To learn more about Olson Home’s Southern California neighborhoods and their award-winning customer experience, visit www.olsonhomes.com.
Contact:
Michelle Johnson
SVP Sales & Marketing
mjohnson@theolsonco.com
(562) 370-9397
SOURCE: Olson Homes
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